Delivery

How does delivery work?

All products are delivered for free within 2 hours of the GTA. Delivery is done by 1 person and is normally just inside your door, not the room of your choice.

In the rest of Canada we use a network of freight terminals, usually within 1 hour from the customer. Shipping to the terminal is always free. Shipping to most business locations with a dock is free as well. Once the item arrives you will receive a call from the terminal asking to come and pick up the freight. They normally allow 3 business days for pick up. If your item is shipped to a terminal they will call you once it's ready for pick up. All undercounter Summit products will fit into a typical SUV.

Do you deliver in all of Canada?

We ship in the vast majority of Canada but some select locations are just too remote for our carriers. We reserve the right to refuse free shipping to any location remote in our definition, whether it's a parcel or freight. Examples include islands, northern locations, and certain rural areas. Rest assured that we do want to close each sale and try to find the best shipping solution for each order. If we cannot deliver to your area for free we will contact you with alternatives or offer to refund.

Do you provide installation?

We do not install.

How long does delivery take?

Summit products usually take 1 week to ship out. Orders delivering within or close to the GTA are usually delivered within 2 weeks, for the rest of Canada it's usually within 3 weeks.

If timing is an issue please contact us prior to purchase and we will provide an accurate time estimate.

Are your shipments insured?

Yes, all our shipments are fully insured against loss or damage in transit.

Should i inspect the item for damage on arrival / pick up?

Yes, please inspect it for visible signs of damage. If you find any obvious damage please note it on the bill of lading before signing for it. If you feel that the item is damaged beyond repair you can refuse delivery and expect a refund from us.

Are your products covered by warranty?

Yes, we are an authorized dealer of Summit Appliance. All our products are covered by full manufacturer's warranty available on our site here.

Do you accept returns?

We do not accept "buyer remorse" returns. Of course if the item arrives damaged we will replace it or issue a refund.

Do you have a showroom?

We are an online only dealer and do not have a showroom.

Can you store my order and ship it when i'm ready?

Yes, we frequently store orders at our Toronto warehouse before shipping them out upon customer's request. There is no extra charge for this.

About Us:

What is your company name & address?

7317140 Canada Inc

6345 Netherhart Rd, unit 4

Mississauga, ON

L5T 1B8 (this is not a showroom, there are no products on display here).

Do you operate other websites?

Yes, we do. We are active in a few niche markets in Canada and USA, below are links to some of our sites:

griddle.ca

pizzaovens.ca

woodcookstoves.ca

farmandtractor.ca

smallwoodstoves.com